Requesting a refund

To request a refund on the remaining balance of unspent advertising funds, you can do so by following the instructions provided below:

In side menu:

1) My Account

2) Wallet

3) Withdraw Funds

4) Select the "Refund" option (Do not select the method of payment, even if is the same method in which you funded the account)

5) Enter your refund amount then click the "Request Payment" button.

To ensure a swift and efficient refund process, please be sure to use the "Refund" option when requesting a return of your unspent funds. JuicyAds policy dictates the returning of funds exclusively to the original payment source used for funding your account.

For example, funds loaded using crypto, will only be returned as crypto. Funds loaded via bank wire, will need to be wired back to the same account. If in the event the original payment source no longer exists, please contact support prior to requesting your refund.