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What Causes Blank Ads?

Occasionally you may add our banner code to your website, only to see it displaying a blank ad, or an error message. Although it can be frustrating this is almost always a localized issue that can easily be fixed. There can be several reasons why this may be happening

1. Try clearing your cookies and cache in your internet browser. Often publishers cookies and cache fill up because of the amount of information being stored in the browser. This can easily be fixed by simply clearing your browsers cookies and cache in its settings.

2. Try viewing the ads in another browser. If you are seeing our ads appear in another browser then there is likely some sort of issue with your current browser settings that needs to be corrected.

3. Newly created ad-zones may take a few minutes to display ads. If after appx. 10 minutes you still do not see any ads, or an error message displayed in the ad-zone please contact live support or open a ticket.

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