Generally when loading funds to your JuicyAds account the transaction is processed within minutes, but in some cases it can take up to an hour. There are some instances however that your account load is processed, but funds do not appear to be added to the available balance.
Don't panic. If this happens, please contact one of our live support reps or open a support ticket asap with the following information so we can manually add the payment to your balance:
1) Email/Username of your JuicyAds account.
2) The amount you attempted to load to your account.
3) The unique payment transaction ID/number.
4) The method of payment.
If you funded your account using Crypto, please wait one hour before contacting us. If after one hour has passed, and you still do not see your funds available, contact us with the information above and we'll be happy to investigate.
For more information on how to load funds to your account, please click HERE.
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